SHIPPING INFO
SHIPPING OPTIONS
Wolf Tactical offers 3 shipping options:
- Standard (3-5 Day Shipping)
- Expedited (2-Day Shipping)
- Priority (1-Day Shipping)
SHIPPING RATES
We currently offer FREE Standard Shipping on orders of $99 or more in the USA.
Expedited and Priority Shipping rates are dependent on the weight of the order. Shipping rates will be calculated at checkout.
ORDER PROCESSING
Please allow 1 business day for your order to be processed. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
WHAT IS ONWARD VIP PROTECTION+?
We’ve partnered with Onward to provide our customers with carbon neutral shipping protection and our 90-day satisfaction guarantee on your purchase. When you add Onward to your order, you’ll be protected against lost, stolen or damaged packages. You’ll also have 90 days after your purchase to file claims for any product-related issues.
HOW DOES ONWARD WORK?
Onward is an on-demand concierge service that covers our customers in the event they have shipping issues or are dissatisfied with their first purchase. If you add Onward to your order, you’ll be able to file a claim with just a few clicks and have the option of receiving a refund or a reorder based on the type of claim. Your claim will be reviewed for approval within an hour.
HOW DO I FILE A CLAIM WITH ONWARD?
You can quickly file a claim through the email that Onward sends you after you place your order, or you can file here.
HOW MUCH TIME DO I HAVE TO FILE A CLAIM WITH ONWARD?
It depends based on the type of claim:
- For product quality issues, the time to file a claim will be shown while you’re checking out
- Damaged items need to filed no later than 15 days after delivery
- Lost items need to be filed within 30 days from the last carrier update.